Shaping the future with precision and trust
At The Shard, we bring together deep expertise across finance, risk, and data to deliver solutions that drive clarity and confidence.
Shaping the future with precision and trust
At The Shard, we bring together deep expertise across finance, risk, and data to deliver solutions that drive clarity and confidence.
In today’s data-driven world, organizations that harness data effectively gain a competitive edge. The Shard’s Analytics & Insights team empowers clients to do exactly that. We combine data science, statistical modelling, and business intelligence to uncover patterns, solve complex problems, and re veal new opportunities. What sets us apart is our focus on actionable insights – we don’t just provide dashboards, we provide clarity on what the data means and how to leverage it for strategic decisions.

Using techniques in machine learning and statistics, we analyze datasets to find meaningful trends and predictors. Our projects range from customer analytics (e.g., segmentation, churn prediction, customer lifetime value modeling) to operational analytics (e.g., process optimization, demand forecasting). We help answer critical questions like “Which customers are most likely to leave?” or “What operational bottleneck is costing us the most?” – and recommend data-informed actions to take.

We deploy analytics to strengthen fraud defenses for insurers, banks, and other clients. By examining transaction patterns, claims data, or usage logs, our models can flag anomalies indicative of fraud or errors. For example, we have developed fraud detection models that significantly improve identification of fraudulent insurance claims, saving money and deterring bad actors. We can also integrate these models into your systems for real-time monitoring.

In synergy with our actuarial and risk teams, we build predictive models for credit risk (probability of default, loss given default), market risk scenario analytics, and operational risk indicators. These models help in provisioning, capital planning, and proactive risk management. With the rise of big data, we ensure that your risk models incorporate all relevant information and employ modern techniques (such as AI/ML) where appropriate to increase accuracy.

Our expertise extends to artificial intelligence applications. We help clients evaluate and implement AI tools – for instance, developing chatbot assistants for customer service or internal knowledge bases using GPT-4 and similar technologies. We also create automated workflows (using RPA – robotic process automation – and scripts) that can handle repetitive data tasks, reducing errors and freeing up your team’s time.

Technology is only as good as the strategy behind it. The Shard advises on data governance and strategy: how to collect the right data, ensure its quality, and build an analytics-driven culture. We design intuitive dashboards and visualizations that give executives a clear line of sight into performance, risk, and opportunities. Our goal is to help you build a data ecosystem where insights are readily available and drive everyday decisions.

Ready to unlock growth and fortify your future?
Whether you need strategic risk assurance, actuarial insights, financial reporting guidance or data-driven solutions, The Shard is
here to help. Together, we'll turn your toughest challenges into opportunities for innovation and success.








Building B, 2nd Floor, 1 Sturdee Ave, Rosebank, Johannesburg, 2196
+27 (0) 87 049 2302
© 2025 - The Shard - All Rights Reserved.
© 2025 - The Shard - All Rights Reserved.