OUR SERVICES

SHAPING THE FUTURE WITH PRECISION & TRUST

At The Shard, we bring together deep expertise across finance, risk, and data to deliver solutions that drive clarity and confidence.

ANALYTICS & INISGHTS CONSULTING

In today’s data-driven world, organizations that harness data effectively gain a competitive edge. The Shard’s Analytics & Insights team empowers clients to do exactly that. We combine data science, statistical modelling, and business intelligence to uncover patterns, solve complex problems, and reveal new opportunities. What sets us apart is our focus on actionable insights – we don’t just provide dashboards, we provide clarity on what the data means and how to leverage it for strategic decisions.

KEY SERVICES

Advanced Data Analytics

Using techniques in machine learning and statistics, we analyze datasets to find meaningful trends and predictors. Our projects range from customer analytics (e.g., segmentation, churn prediction, customer lifetime value modeling) to operational analytics (e.g., process optimization, demand forecasting). We help answer critical questions like “Which customers are most likely to leave?” or “What operational bottleneck is costing us the most?” – and recommend data-informed actions to take.

Fraud Detection & Financial Crime Analytics

We deploy analytics to strengthen fraud defenses for insurers, banks, and other clients. By examining transaction patterns, claims data, or usage logs, our models can flag anomalies indicative of fraud or errors. For example, we have developed fraud detection models that significantly improve identification of fraudulent insurance claims, saving money and deterring bad actors. We can also integrate these models into your systems for real-time monitoring.

Predictive Risk Modelling

In synergy with our actuarial and risk teams, we build predictive models for credit risk (probability of default, loss given default), market risk scenario analytics, and operational risk indicators. These models help in provisioning, capital planning, and proactive risk management. With the rise of big data, we ensure that your risk models incorporate all relevant information and employ modern techniques (such as AI/ML) where appropriate to increase accuracy.

AI & Automation Solutions

Our expertise extends to artificial intelligence applications. We help clients evaluate and implement AI tools – for instance, developing chatbot assistants for customer service or internal knowledge bases using GPT-4 and similar technologies. We also create automated workflows (using RPA – robotic process automation – and scripts) that can handle repetitive data tasks, reducing errors and freeing up your team’s time.

Data Strategy & Visualisation

Technology is only as good as the strategy behind it. The Shard advises on data governance and strategy: how to collect the right data, ensure its quality, and build an analytics-driven culture. We design intuitive dashboards and visualizations that give executives a clear line of sight into performance, risk, and opportunities. Our goal is to help you build a data ecosystem where insights are readily available and drive everyday decisions.

WHY IT MATTERS

Companies often drown in data but starve for insight. By partnering with The Shard’s Analytics & Insights consulting, you ensure that your data works for you. Our clients have leveraged our analytics solutions to reduce customer churn, detect and prevent losses, optimize marketing spend, and even inform policy at the national level (through projects in healthcare and public sectors). We bridge the gap between data and decision-making, delivering not just numbers, but narratives – insights that tell a story and guide your next move. In a world of AI and digital disruption, we help your organization stay ahead of the curve and unlock the extraordinary value hidden in your data.